faqs
El Global Q&A
El Global specializes in the development of a diverse range of aesthetic medical devices for home use, focusing on domains such as anti-aging, hair removal, skincare, and body shaping (cellulite reduction).
El Global provides ongoing support for our developed devices to maintain performance and reliability. Our services include technical support, troubleshooting, and updates to optimise functionality and user satisfaction.
The development timeline for a medical aesthetic device ranges from several months to over a year, depending on complexity, customization, regulations, and market readiness. Our team prioritises efficiency to deliver high-quality results within this timeframe.
Learn about our collaboration with Sensica, a US-based Ecom brand, which joined forces with us to create the Sensilift, a three-time award-winning anti-aging device.
While it is common for both parties to sign an NDA before working together, it is not required. Our standard NDA is straight-forward and protects your information.
El Global provides regulatory support to ensure compliance of our devices with target market regulations and standards. We guide brands through the regulatory landscape, assist in documentation preparation, conduct testing, and secure necessary approvals from regulatory authorities.
El Global prioritizes client IP protection and confidentiality throughout development. Our agreements include provisions for IP ownership, confidentiality, and non-disclosure to safeguard proprietary information.
Yes, El Global offers training and resources to support users in effectively using our developed devices. We provide user manuals, instructional guides, online tutorials, and training sessions as needed to ensure users can maximize the benefits of our products with ease and confidence.
No, our ongoing support and maintenance services may be included in the initial development agreement or offered as a separate service plan with associated fees. We'll provide transparent pricing and service options tailored to your specific needs and preferences.
Yes, El Global offers post-launch marketing and promotional support to help clients maximize the visibility and success of their devices. We provide marketing strategies, promotional materials, and support campaigns to drive awareness and adoption among target audiences.
El Global prioritizes transparent communication with clients throughout the device development process. We provide bi-weekly updates, progress reports, and milestone reviews to keep clients informed and involved in every stage of the project.
Yes, El Global offers support for supply chain management and logistics to ensure timely and efficient delivery of developed devices to end-users. We work with trusted suppliers, logistics partners, and distribution channels to streamline the supply chain process and optimize inventory management.
Yes, El Global offers assistance with reimbursement strategies and insurance coverage to help clients navigate the complexities of healthcare reimbursement and insurance policies for their developed medical aesthetic devices.
Yes, El Global offers assistance with intellectual property portfolio management and strategy, helping clients protect and maximize the value of their intellectual property assets related to developed medical aesthetic devices.
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