faqs

El Global Q&A

What kind of home medical aesthetic devices does El Global develop?

El Global specializes in the development of a diverse range of aesthetic medical devices for home use, focusing on domains such as anti-aging, hair removal, skincare, and body shaping (cellulite reduction).

Does El Global offer ongoing support and maintenance for developed devices?

El Global provides ongoing support for our developed devices to maintain performance and reliability. Our services include technical support, troubleshooting, and updates to optimise functionality and user satisfaction.

How long does it take to develop a medical aesthetic home use device with El Global?

The development timeline for a medical aesthetic device ranges from several months to over a year, depending on complexity, customization, regulations, and market readiness. Our team prioritises efficiency to deliver high-quality results within this timeframe.

Where can I find a case study detailing the collaboration with El Global?

Learn about our collaboration with Sensica, a US-based Ecom brand, which joined forces with us to create the Sensilift, a three-time award-winning anti-aging device.

Do I need an NDA to work with El Global?

While it is common for both parties to sign an NDA before working together, it is not required. Our standard NDA is straight-forward and protects your information.

Does El Global provide regulatory support?

El Global provides regulatory support to ensure compliance of our devices with target market regulations and standards. We guide brands through the regulatory landscape, assist in documentation preparation, conduct testing, and secure necessary approvals from regulatory authorities.

How does El Global handle intellectual property (IP) rights for developed devices?

El Global prioritizes client IP protection and confidentiality throughout development. Our agreements include provisions for IP ownership, confidentiality, and non-disclosure to safeguard proprietary information.

Does El Global provide training or resources for using developed devices?

Yes, El Global offers training and resources to support users in effectively using our developed devices. We provide user manuals, instructional guides, online tutorials, and training sessions as needed to ensure users can maximize the benefits of our products with ease and confidence.

Are there any additional fees for ongoing support and maintenance services?

No, our ongoing support and maintenance services may be included in the initial development agreement or offered as a separate service plan with associated fees. We'll provide transparent pricing and service options tailored to your specific needs and preferences.

Does El Global offer post-launch marketing and promotional support for developed devices?

Yes, El Global offers post-launch marketing and promotional support to help clients maximize the visibility and success of their devices. We provide marketing strategies, promotional materials, and support campaigns to drive awareness and adoption among target audiences.

How does El Global ensure transparency and communication throughout the device development process?

El Global prioritizes transparent communication with clients throughout the device development process. We provide bi-weekly updates, progress reports, and milestone reviews to keep clients informed and involved in every stage of the project.

Can El Global assist with supply chain management and logistics for developed devices?

Yes, El Global offers support for supply chain management and logistics to ensure timely and efficient delivery of developed devices to end-users. We work with trusted suppliers, logistics partners, and distribution channels to streamline the supply chain process and optimize inventory management.

Does El Global assist with reimbursement and insurance coverage?

Yes, El Global offers assistance with reimbursement strategies and insurance coverage to help clients navigate the complexities of healthcare reimbursement and insurance policies for their developed medical aesthetic devices.

Does El Global provide support for managing and strategizing intellectual property portfolios related to developed medical aesthetic devices?

Yes, El Global offers assistance with intellectual property portfolio management and strategy, helping clients protect and maximize the value of their intellectual property assets related to developed medical aesthetic devices.

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